The manager squeeze: middle managers have always faced pressure from above and below. As demands multiply, organisations need to rethink how they support them.

Organisations invest heavily in setting strategy. Whether it takes hold often depends on the managers who have to interpret competing priorities, make trade-offs and turn broad intent into everyday decisions.

How did a DVD-by-mail company transform itself into a leading global entertainment brand? By rejecting mediocrity, embracing negative feedback and turning hierarchy on its head.

An INSEAD survey shows most boards are choosing to reskill workers and lean on partners, not lay people off.