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Right now, many businesses are being directly and indirectly impacted by ongoing disruption to shipping at the Strait of Hormuz. |
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This time next year, Human Resources (HR) as a job role and function could look entirely different. |
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How happy are the people who work for you, and why should you care? |
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New research reveals how organisations can identify potential leaders based on cognitive and behavioural signals instead of relying on formal experience. |
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When did you last ask your customers what they thought of your business, and then actually made changes based on what they said? |
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Have good and and bad news? Even though you might prefer to share the good news first, research shows the recipient wants you to lead with the bad. |
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Many loyalty programmes underperform. Customers sign up but don’t engage. Points accumulate slowly and feel insignificant. Rewards are either too small to matter or too difficult to redeem. |
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