Boomers lead in essential spending; non-independent Gen Z leads in discretionary spending. Life stage and changing habits are behind this phenomenon.

Fast shipping doesn’t guarantee satisfaction, and scarcity doesn’t always improve margins. Refuting core retail beliefs.

How to design an inventory management system that maximises profit.

From cinemas to retail, here’s how any business can use data insights to serve customers, improve flows and predict success, all without losing the human touch.

From mailshots to influencers, all the basics and not-so-basics to boost your website traffic.

Global business leaders must understand the challenges and opportunities of a world that is polarised, liquid, unilateral, tense and omni-relational.

From addressing privacy concerns to using marketing budgets to place advertisements in context, there are ways to make maximum impact.

A study of job postings suggests when it comes to data analysis, creativity and problem-solving, human judgment is a crucial complement to AI capabilities.

It’s been a hard few years for consumer loyalty. Firms’ ability to personalise their offers will be key to building it back.

The famous story of how a rugby team beat the odds after their plane crashed in the Andes continues to inspire millions.